more. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. About 2 hrs later they called back and I booked our stay. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Situated at the junction of the 401 Don Valley Parkway for easy access throughout the area. Toronto Don Valley Hotel & Suites, located near St. Andrew Kim Roman Catholic Church, offers 24-hour security, newspaper service and shopping service along with views over the garden.Built in 1964, the venue was fully renovated in 1999. Aga Khan Museum is minutes away. Best regards, Kevin Porter, General Manager. Toronto Don Valley Hotel & Suites: Bugs in bed! There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. **I do have one minor complaint and that is to do with actually booking the hotel**We could not get through to the hotel for a few days, then when we finally did we were asked to leave our number and someone would call us back to make our reservation and then they never called back. The new rooms have beautiful furniture, nice balconies and huge bathrooms. I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. Toronto Don Valley Hotel & Suites (ex Crowne Plaza) is a 3 star hotel and is located less than 5 miles from Downtown Toronto, Canada. In addition, the signal on our TV came in and out intermittently and would often freeze. The tub shower combo was not renovated. Traffic in the area is slow. One of our top picks in Toronto. Upon arrival the front desk staff was great and everything seemed in order. Review tags are currently only available for English language reviews. I am saddened to report that our stay at this hotel was terrible. The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Just a 15-minute drive from the city centre, Toronto Don Valley Hotel and Suites boasts an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. They are still very clean with nice bedding. Near the indoor pool is a hottub and work out area with full change rooms. Noor Cultural Centre is situated 240 metres northwest of Toronto Don Valley Hotel & Suites. My children had bites all over their bodies. Upon closer examination, the maintenance left a lot to be desired. Please see our partners for more details. We purchased the Toronto Zoo Package off jaunt for two days/nights worth of stays and passes to the zoo for $120+tax. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveler reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Upon arrival the front desk staff was great and everything seemed in order. Definitely ask for an upgraded room, but the hotel has done a lot of renovations and the new rooms are just beautiful. Stay at this 3.5-star family-friendly hotel in Toronto. Diners can look forward to meals composed of zesty caesar salads, hearty cuts of steaks, and tasty fish and chips. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. The indoor and outdoor pool looked very nice though we did not use them this trip. It is a lovely establishment dating back to 1964. The rooms we had were not clean, there was mold in the bathroom, hallway lights were out and broken, and the floor in the restaurant was missing planks. There was no fridge. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please see our partners for more details. If you are staying longer than 3 days, the pet fee will renew on the fourth day and then every three days. Televisions come with cable channels. I have stayed at this hotel three times now and I absolutely love it. The hotel was very nice and check in was good.We had a 2 double bedroom on the second floor. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. The a/c did not get very cool. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. To reserve, call us at 1-877-474-6835. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs...I am saddened to report that our stay at this hotel was terrible. Situated at the junction of the 401 Don Valley Parkway for easy access throughout the area. Review tags are currently only available for English language reviews. Not an enjoyable stay sorry guys. They said once we left they would inspect the room carefully. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. Then the trained K-9 that Rentokil uses was brought in and the results were the same. Didn't use the pool. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. - See 1,095 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. As 700 considerable less than the $ 25- $ 40 guest pay at downtown.... They did n't really care if we stayed there or not guests with 2! This, it was very disappointing nice though we did not use them this trip than 350 with! 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